Rosemary Ali is our go-to person for ensuring our patients have an amazing experience at Amazing Physiotherapy. She’s all about listening to feedback, resolving issues, and making sure our patients feel heard and supported throughout their rehabilitation journey.
Here’s what she does:
– Listens to patient feedback and concerns, and addresses them promptly
– Creates and sends out patient satisfaction surveys to see how we’re doing and where we can improve
– Advocates for our patients to make sure their needs are met
– Keeps communication open and transparent with patients, families, and our healthcare team
– Analyzes feedback data to identify areas for improvement and opportunities for growth
– Trains our staff on customer service excellence and patient-centered care
When she’s not working, Rosemary loves:
– Taking walks
– Reading
– Dancing
– Swimming
Rosemary’s passion for delivering exceptional customer service and building strong relationships with our patients makes her an invaluable part of our team!